Dear Parent/Guardian,

What can you see on the Arbor Parent Portal and Parent App? 

As a parent, you will be able to access key details about your child’s life at St Mary’s. 

This includes your child’s timetable, attendance, personal profile information, parent contact details, medical information, permissions you have given, trips, clubs, report cards, positive and negative points. You will be able to notify us of amendments to your child’s details such as home address or emergency contact number. As part of our safeguarding procedure, we receive a notification if you make such a change which we have to accept before a change is finally made to your child’s profile in school. 

In App Messages

One of the great benefits of parents using the Parent App is that you will receive messages directly within the app itself. .

How do I access Arbor Parent Portal and Arbor Parent App? 

  1. Go to and click Forgot your password? to login to your account for the first time. 
  2. Follow the instructions in the subsequent email to set up your password. 
  3. Make a note of your past
  4. Download the Arbor Parent App from iPhone App Store or your Google Play Store by typing in ‘Arbor’. 
  5. Enable push notifications when installing the Arbor App on your phone. This means you’ll be notified when you’re been sent a new in-app message

It is important to note that you will not be able to log in to the Arbor app until you have completed the initial log in process through the arbor web page. 

More information and trouble shooting available here