St Mary's Catholic College

Complaints Form

Parent & carer support
HOLY FAMILY CATHOLIC MULTI ACADEMY TRUST

Tell us about your concern.

A clear and straightforward way to make a formal complaint, so we can understand what happened and what you would like us to do.

Before you begin

Many concerns can be resolved by speaking with the school first. You can also make a formal complaint directly. This form is for Stage 2 of the HFCMAT Complaints Policy. Safeguarding emergencies should be reported to the school safeguarding team or emergency services, not through this form.

Read our complaints policy
Step 1 of 4About you
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First, a few details

We will use these details to contact you about your complaint.

School
St Mary’s Catholic CollegeSt Mary’s, Wallasey
Need help completing this form?

If you need an alternative format or reasonable adjustment, or prefer to submit your complaint in another way, please contact your school directly or email [email protected]. You are not required to use this form to make a complaint.

Your complaint will normally be acknowledged within five school days and a response is normally provided within 15 school days, in line with the Trust policy. School holidays are excluded.